In its simplest form, CPQ (Configure, Price, Quote) is a tool which bridges a gap in functionality between a Customer Management solution (typically referred to as CRM) and an Order Fulfilment/Provisioning engine (typically an ERP solution). This area of capability needs to be logical, automated where practical and should efficiently navigate the Sales Team through […]
Walpole Partnership is delighted to share that they have achieved recognition as an Oracle Cloud Excellence Implementer (CEI) for Oracle CX Cloud. The Oracle CEI programme recognises consulting partners that demonstrate their ongoing expertise, which is validated with an exemplary track record of their implementation of Oracle Cloud solutions.
In the technology sector, businesses often have to deal with extremely complex product, software and service orders, which can prove challenging for most sales teams. If you haven’t got efficient processes or systems in place to deal with large-scale, multidimensional orders, it can have a negative impact on your reputation and causedeals to fall through. […]
It was an absolute privilege to join Oracle and BPI OnDemand last night and to be a part of the Michelin CX Event this year that was held at the prestigious Berry Bros. &Rudd. Enjoying an event that took place in a building that dated back to the 16th century was quite something, and it […]
We’re very pleased to announce that Stuart Wymant has joined the Walpole Partnership team in the role of Customer Success Manager. Stuart is a Customer Service/Sales expert who has 12 years management experience working for large corporates such as BSKYB, Vodafone and RBS. Most recently in his role as a CCM (Contact Centre Manager), Stuart […]
Walpole Partnership’s Ingmar Hermans had the pleasure of attending Oracle’s Modern Customer Experience in Paris yesterday, and he reports that the event was an outright success with over 600 participants showing up for an impressive speaker line up and great presentations. The event also provided the opportunity to catch up with old contacts and to […]
Walpole Partnership’s MD, Andy Pieroux, is in demand as a speaker who specialises in talking about Configure, Price, Quote (CPQ) technology and the benefits that CPQcan bring an organisation if implemented wisely. His second presenting engagement during the spring takes place on 21st March at the famous Evoluon building in Eindhoven, the Netherlands, where he […]
Our MD, Andy Pieroux, is very pleased to be speaking at the upcoming Oracle Pricing Excellence Breakfast in Denmark on the 6th March. This half-day event will address how companies adapt to new and emerging trends around subscription management, the experience economy and will review all the opportunities that these trends bring with them.
We’re pleased to announce that Isabella Malicki has joined the team at Walpole Partnership in the role of Sales Consultant for EMEA. Prior to joining Walpole Partnership, Isabella worked as a CX Sales Representative for Oracle Digital, and was involved with selling the whole Customer Experience suite, including Oracle Configure, Price, Quote (CPQ) Cloud. Her […]