How CX-ey is CPQ?

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How CX-ey is CPQ

What does Valentine’s Day mean to you? It’s not just all about flowers and red hearts, the actual reason that for this big day, is that we are celebrating connections. 

Obviously connections with our friends, followers and partners are of key importance to all of us Walpole Partnership, but what we want to focus on today is the connection between CPQ and CX. 

As part of Oracle’s CX suite of applications, CPQ complements CRM (Sales Cloud in particular) in the most passionate way. So how CX-ey really is CPQ?

Integrating CPQ with CRM adds even more love between the salesperson and the customer for the following reasons:

  • It gives the salesperson a simple way to select their offer through guided selling or an elegant configurator, which means they spend less time looking up information and more time building great relationships with their customers.
  • Collaterals and nuggets of sales information can be stored in the configurator to give information at just the right time, giving salespeople an advantage when preparing for a customer call, by giving them a WOW factor.
  • Orders are correct which means salespeople don’t get trapped in a cycle of fixing problems in the field and trying to put things right, which definitely builds on the love at first sight.

Click here you want to find out more about how inseparable CPQ and CRM are this Valentine’s Day.

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