Industry: Communications

Location: Israel

NICE enable organisations to address today’s consumer and employee expectations, by delivering effortless, consistent, and personalised digital-first experiences with CXone, the world’s leading cloud CX platform. They are known for their innovation and comprehensive end-to-end CX approach, combining digital entry points, journey orchestration, smart self-service, prepared agents and complete performance suite, all embedded with their purpose-built CX Analytics, AI, and domain expertise.

“We are very grateful to the Walpole Partnership team and the work that they have done for us in the past, and over the recent months. They managed to complete a high volume of tasks over a relatively short period of time. Members of the team are always very responsive and deliver according to the timelines that they set out in the first place. We really value the expertise and consultancy skills that the Walpole Partnership team have, and working with them is a pleasure, as always!”
Yulia Neiter
Cloud Platform Development Team Leader, NICE