It’s true to say that there is a great deal of uncertainty around in the world at the current time, and much of this can be attributed to the coronavirus pandemic. But what is really interesting to observe is that since the initial shock of lockdown passed, we’ve seen an explosion of existing CPQ users that want to invest time and money upgrading and finessing their CPQ systems.
One of our clients in France is changing their ERP system which is never a small task. We’re taking the opportunity to make some adjustments to their CPQ system to ensure it fits the new IT landscape and we’re planning improvements around the user experience of CPQ at the same time.
We’ve also got a long-standing client in the Middle East who has asked us to look at how they can restructure the architecture of their CPQ system to make it easier and more cost-effective to maintain. They’re making the investment now to save money in the future and we can ensure their system stays up to date and effective for them.
Finally, another global client has asked us to enhance their CPQ system to allow more use-cases for their transactions to pass through it. Originally designed to handle equipment sales, they are now enabling their post-sale and support teams to place orders for replacements and spare parts, maximising the value of their CPQ system, and giving their customer a better experience.
So if you already have an existing CPQ system in place, but you think that it could be performing better for your organisation, then please contact us for a free consultation. A burst of Walpole Partnership’s time and energy could be just what you need to breathe a new lease of life into your current CPQ solution.